Frequent Asked Questions

Amber Diagnostics offers a wide range of medical imaging equipment for sale. We provide the following modalities:

MRI Scanners, CT Scanners, PET/CT Scanners, C-Arms, Bone Densitometers, X-Ray Rooms, Portable X-Ray machines, Mammography systems, and more. Additionally, we offer Interim imaging services with our Mobile CT, MRI, and PET/CT scanners for rent.

The cost of imaging equipment can vary and is influenced by several factors, including:

1. The type of modality, such as CT Scanners, X-Ray portable units, C-Arms, Radiology rooms, etc.
2. The brand and manufacturer of the equipment.
3. The age of the equipment.
4. The specific model of the equipment.

For precise pricing information tailored to your site’s specific imaging needs, we recommend exploring Amber’s inventory of medical imaging equipment and getting in touch with a sales representative. They can provide you with detailed pricing based on your unique requirements.

Yes, Amber Diagnostics purchases used equipment and welcomes trade-ins when you’re interested in obtaining used equipment through us. We take pride in our longstanding reputation for expertise in this field, which ensures a convenient and reliable option for your medical imaging equipment requirements. We encourage you to explore our inventory to discover the equipment that suits your needs or reach out to us to discuss any equipment you wish to sell.

Yes, indeed. Amber can provide financing to all our customers in the USA, and we’re committed to working with you to tailor the perfect imaging solution that aligns with your budget. For further details, please don’t hesitate to get in touch with us.

The duration of support for medical imaging equipment by Amber after purchase can vary depending on the specific terms and agreements made at the time of purchase. It’s advisable to discuss the post-purchase support and any available service agreements directly with Amber to determine the exact duration and scope of support for your equipment. Feel free to contact us for more information.

Typically, Amber’s medical imaging equipment is ready for shipping within 90 days of placing an order. For smaller modalities, delivery can be completed within 4 weeks. However, for larger equipment such as CT, MRI, and PET/CT scanners, once the order is placed, the subsequent steps involve your Architect sending us the building layout and specifying the space for the unit. Following this, Amber will create site-specific installation drawings that are necessary for obtaining building permits. Upon completion of the construction phase, an Amber Field Engineer will perform a site readiness assessment and coordinate the delivery of your new equipment. For more information or if you have specific questions about the delivery process, please don’t hesitate to contact us.

Yes, we do offer application training, and it is not mandatory. However, the necessity of training depends on your staff’s familiarity with the new equipment. While it’s not required, we always recommend some level of training to ensure the proper use and maintenance of the machine. When purchasing refurbished equipment, extensive training is usually not needed. On the other hand, state-of-the-art equipment may require a lot of training, even for experienced technologists. Please reach out to Amber to inquire about the various application training options available.

Typically, there are two types of refurbishing: Cosmetic and full service.

Cosmetic refurbishment includes the following:

• Thorough cleaning to remove dirt and grime
• Decontamination to ensure safety and hygiene
• Painting and sanding to restore the external appearance
• Adjustment of brakes and locks for smooth operation
• Replacement of decals for clear labeling and safety information.

A full refurbishment includes all the aspects of cosmetic refurbishment, and it also involves:

• A comprehensive inspection of the entire unit to identify any underlying issues
• Replacement of the tube, a critical component in many imaging systems
• Updating or replacement of software, wiring, cables, circuit boards, and other components as needed to ensure optimal functionality and performance.

Amber Diagnostics will submit an Assembly Upon Installation form (Form 2579) on your behalf. This form indicates that this specific equipment is situated at your facility. For more information on State regulations check our Resources for Radiology Regulations post.